FAQ

How do I care for my Sip With Intention mug?

Our mugs are designed with durability in mind. While they are both dishwasher and microwave safe, we recommend handwashing to preserve the design’s vibrancy for longer. A gentle wash with warm, soapy water will keep your mug looking its best.
What materials are used in your mugs?

Our mugs are crafted from high-quality, durable glass, designed to enhance your tea ritual with elegance and mindfulness. Each mug is thoughtfully designed to bring beauty to your daily moments of intention.
How long will it take for my order to arrive?

We strive to process all orders within 1-2 business days. Shipping times vary depending on your location, but most orders arrive within 5-7 business days. You’ll receive a tracking number as soon as your order ships, so you can follow its journey.
Do you ship internationally?

Currently, we only offer shipping within the United States. We’re focusing on ensuring high-quality service and quick delivery domestically. If you’re outside the U.S., stay tuned—we hope to expand in the future!
Are sales final?

Yes, all sales are final. Due to the nature of our products, we do not accept returns or exchanges at this time. We’re committed to ensuring the quality of each item before it reaches you, but if you encounter any issues with your order, please don’t hesitate to reach out to us at info@sipwithintention.com. We’re here to help resolve any concerns!
How can I use a promo code?

Simply enter your promo code at checkout in the designated box, and your discount will be applied to your order total. Make sure to double-check the code for any capitalization or spacing, and that it hasn’t expired. If you have any issues, please reach out to us!
Do you offer gift wrapping or gift messages?

We don’t offer additional gift wrapping at this time. But don’t worry—our packaging is crafted to feel like a gift in itself! Each order is thoughtfully packaged, creating an unboxing experience that won’t disappoint. And if you're sending it as a gift, you’ll have the option to include a personalized message at checkout, making it even more special.
Can I sign up for updates and exclusive offers?

Absolutely! Join our Sip With Intention community by signing up for our newsletter. You’ll be the first to know about new product launches, exclusive discounts, events, and more. Plus, we often share mindful tips and tea rituals for inspiration!
What payment methods do you accept?

We accept all major credit cards, PayPal, and Apple Pay. All transactions are secure and encrypted for your protection.
How can I contact customer support?

If you have any other questions or need assistance, please don’t hesitate to reach out! You can email us at hello@sipwithintention.com or give us a call at (123) 456-7890 during our business hours